TERMS AND CONDITIONS
Please read the following before contacting me for a commission.
Feel free to message me after reading if you have questions or would like clarification.
Contact email: veradigm@hotmail.com
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Understand that by sending payment, you declare you have read and understood these terms.
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~BASICS~
- Prices on the Commissions page are for the base level of work involved with each commission type. Actual quotes may change according to the complexity, difficulty, and size of each piece.
- Payments below $125 must be made before work begins. Partial Payment options via the invoice are acceptable for work above $125. Final work will NOT be delivered until payment is complete.
- Once payment has been made, the client will NOT be permitted to change the basic prompt, idea, or characters involved in the commission. Feel free to talk to me if you have multiple ideas to choose from at the start, but otherwise please be sure what you want before commissioning.
- For larger commissions: Refunds will not be offered after the sketch stage of the commission has been APPROVED. If I provide a sketch and you feel that my work is not lining up with your vision, you may ask for a refund, but I will keep a $30 fee for the work put into the rough sketches.
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- Clear visual references and/or descriptions of your character must be provided. For more information on what kind of references and information are appropriate, see here.
~ALTERATIONS/CORRECTIONS~
- The client will be updated at each stage (for example: sketch, lines, finished flat colors) and changes will be allowed at each stage. Please ask for any large changes to composition/pose at the sketch stage.
- Any additional corrections that need to be made due to artist error will be made free-of-charge (such as incorrect character features or misinterpretations of the prompt/prior corrections on the artist's part)
- Large changes after the sketch stage, or a number of changes/additions that go beyond what was originally agreed upon will be charged for as necessary. Please take your time looking over sketches and works in progress and decide what, if anything, you would like altered between each stage.
- If changes are not requested within two weeks of a commission's completion, regardless of whether the allotted changes for that commission type have been used, those changes will be charged for.
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~COMMUNICATION~
- I am available to contact via email Monday-Friday between the hours of 12pm and 10pm Eastern US time.​ Emails received outside of business hours will not be addressed until my next business day.
- Please keep all communications related to a single commission within a single email thread.
- I will not discuss commission details through DMs on social media, personal notes, or Instant Messenger contacts. All communications about your commission MUST be made through the email listed above. This helps me make sure all information related to your commission is in one place.
- I will do my best to provide email updates on commissions when necessary, but in case of an emergency I may not always be able to. You are encouraged to check in when you feel it’s necessary for updates, assurance or reminders. Please allow 3-5 business days before sending a follow-up email.
- I reserve the right to cancel or refuse a commission at any time for any reason. I may issue a refund for unworked hours and cancel a commission due to poor communication, rude or inappropriate behavior, unforeseen violation of these terms, or inability to communicate in effective English. Clients will be notified ahead of time in case of cancellation.
- I will not work on depictions of illegal activities, hateful images, or gore, or tasteless explicitness. NSFW, pin-ups, and violence will be considered individually, and though I might accept work containing these subjects, they may come with an added fee if I feel they are inappropriate for display in my personal galleries.
- If the client does not communicate within two weeks of receiving a commission update, I will continue with the piece until completion whether or not the results are approved. This is important to keep my queue moving and respect the time of other clients and myself.
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~IMAGE USAGE~
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- The artist retains ALL the rights to the commissioned artwork. This includes the rights to use it within my own advertising for my freelance services.
- I retain the right to display all commissioned work on any personal website, gallery, or blog. If the commissioned work is a time-sensitive gift or private, let me know and I will delay public showcase on request or not showcase at all.
- The Client retains ALL rights to their respective characters. Please be sure to provide me with an appropriate name or @/username if you would like to be credited for ownership of your character(s).
- The Client may not profit from the commissioned artwork. This includes the sale of the digital files, or rights to the image. If the client plans to sell rights to the character(s) involved in their commission, or wishes to resell a purchased adoptable, the artwork CAN be sold at a maximum of its original price.
- The Client may upload commissioned artwork to their personal website or gallery, but credit to the artist is required.
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~IN CONCLUSION~
The Client must read, understand and agree to all the above terms before entering into an agreement with the Artist. By sending payment, the Client agrees to the above terms.